Cannot add some Google account linked users to Percona Cloud organization

Error: “A user does not exist for (email)”

I have a user that signed up with their google account that I was able to add, but 2 other users whom signed up with their google account that I can’t seem to add. Any suggestions?

Thanks

Figured it out: users were getting a little confused when signing up for an account using their google creds. When you attempt to sign up for a google account you are prompted to fill in a form with your first and last name and click “sign up”. I think because below the “sign up” button is a “sign in with google” button they were filling in their first and last name and clicking that, which doesn’t complete the sign up process.