PMM2 Alerting not working since upgrade to 2.31

I had an alert set up on MySQL Down, which sent me an email whenever a system went down. This has worked fine until fairly recently. I upgraded to 2.31 a week or so ago so I can only assume it’s related to this.

Today a system went down and I didn’t get an email.

I am unable to create new alerts - “Failed to save rule: Internal server error.; Internal server error.” on the webpage and:

logger=context traceID=00000000000000000000000000000000 userId=5 orgId=1 uname=psumner t=2022-11-02T13:29:27.62533991Z level=error msg="Error from access control system" error="could not resolve datasources:id:1: data source not found" accessErrorID=ACE2718563073

logger=context traceID=00000000000000000000000000000000 userId=5 orgId=1 uname=psumner t=2022-11-02T13:29:27.625439734Z level=info msg="Request Completed" method=GET path=/api/datasources/1 status=403 remote_addr= time_ms=2 duration=2.428558ms size=166 referer= traceID=00000000000000000000000000000000

This from grafana.log

Any clues where to start looking? I’ve tried various created and default templates, tried creating alerts in existing folder, and also created a new folder for the alerts. Same issue.

I’ve tried disabling and re-enabling Alerting in the settings menu and the problem persists.


Since writing this I’ve found the python script to migrate alerts. I’ve run it and…

[root@rsnpmm01 ~]# python3 -uadmin -padmin
Request existing IA rules.
Request existing IA rules done.
There are no rules to migrate, exiting.
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hi where can i find this python file . it is in the server please give to me .py file location or where can i find thank you.

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thank you for your answer but when i run this command in server ;
python -u admin -p admin

I get an error in bellow

(python3: can’t open file ‘’: [Errno 2] No such file or directory)

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@k3r1m you may need to do it like python3 /path/to/ -u admin - p admin

@psumner I’m posting this internally to see if the team that works on alerting can offer some help.

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Hello psumner,It might be helpful to know - you upgraded from what previous version to 2.31.0?


that’s the issue I do not know the path where is what can i find it ?

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ahh, you have to download it here:

and then run the command from the folder you downloaded the file to.

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Oh I thought I’d included that. Previous version was 2.30

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