getting 404 error on install

altmannmarcelo · December 30, 2020, 4:21pm

When I’m trying to install the percona-agent it’s exiting due a 404 error:


[root&#64;blog percona-agent-1.0.1-x86_64]# ./install 
Detected Linux x86_64
CTRL-C at any time to quit
API host: v2-cloud-api.percona.com
API key: XXX__REMOVED__XXX
Verifying API key XXX__REMOVED__XXX...
API key XXX__REMOVED__XXX is OK
Created server instance: hostname=XXX__REMOVED__XXX id=1
Create MySQL user for agent? ('N' to use existing user) (Y): 
Specify a root/super MySQL user to create a user for the agent
MySQL username: XXX__REMOVED__XXX
MySQL password: 
MySQL host[:port] or socket file (localhost): XXX__REMOVED__XXX
Testing MySQL connection XXX__REMOVED__XXX:...&#64;unix(XXX__REMOVED__XXX)...
MySQL connection OK
Creating new MySQL user for agent...
Agent MySQL user: percona-agent:XXX__REMOVED__XXX&#64;unix(XXX__REMOVED__XXX)/?parseTime=true
Failed to get new MySQL instance (status code 404)
Install failed
ERROR: Failed to install percona-agent
[root&#64;blog percona-agent-1.0.1-x86_64]#

Do you know what is causing this issue?

cunhaefc · December 30, 2020, 4:31pm

Man I’m having pretty much the same problem. I’ve been looking for a solution for a few days now and still can’t figure it out. If I do find a solution, I’ll be sure to post it here.

laacz · December 30, 2020, 4:31pm

I had the same problem. Interestingly, what worked for me, was following command. Then 404 error was gone and agent did install. Now waiting for data to be sent to cloud.

sudo ./install -api-key=“your-api-key-here” -create-mysql-user=false -debug=true

Radek_Havelka · December 30, 2020, 4:31pm

Having the same issue …

GET https://v2-cloud-api.percona.com/configs/mm/default-mysql error: client.Do: Get https://v2-cloud-api.percona.com/configs/mm/default-mysql: read tcp 162.220.4.204:443: i/o timeout
WARNING: cannot start MySQL metrics monitor
Failed to update agent via API (status code 404)
Install failed
ERROR: Failed to install percona-agent

no matter if firewall is running or not, I didnt get to install this thing

Radek_Havelka · December 30, 2020, 4:31pm

Is there any support here ? Any help ?

kamil-dziedzic · December 30, 2020, 4:31pm

Hi everyone,

This should be fixed since 12 June. @altmannmarcelo @cunhaefc @laacz Is this bug still affecting you?

@Radek Havelka Please request support from our web interface (https://cloud.percona.com - there is a “Support” button at the bottom of the page)
and include description of above problem and output from below cmd:

time curl -v https://v2-cloud-api.percona.com