getting 404 error on install

When I’m trying to install the percona-agent it’s exiting due a 404 error:

[root@blog percona-agent-1.0.1-x86_64]# ./install 
Detected Linux x86_64
CTRL-C at any time to quit
API host:
Verifying API key XXX__REMOVED__XXX...
Created server instance: hostname=XXX__REMOVED__XXX id=1
Create MySQL user for agent? ('N' to use existing user) (Y): 
Specify a root/super MySQL user to create a user for the agent
MySQL password: 
MySQL host[:port] or socket file (localhost): XXX__REMOVED__XXX
Testing MySQL connection XXX__REMOVED__XXX:...@unix(XXX__REMOVED__XXX)...
MySQL connection OK
Creating new MySQL user for agent...
Agent MySQL user: percona-agent:XXX__REMOVED__XXX@unix(XXX__REMOVED__XXX)/?parseTime=true
Failed to get new MySQL instance (status code 404)
Install failed
ERROR: Failed to install percona-agent
[root@blog percona-agent-1.0.1-x86_64]#

Do you know what is causing this issue?

Man I’m having pretty much the same problem. I’ve been looking for a solution for a few days now and still can’t figure it out. If I do find a solution, I’ll be sure to post it here.

I had the same problem. Interestingly, what worked for me, was following command. Then 404 error was gone and agent did install. Now waiting for data to be sent to cloud.

sudo ./install -api-key=“your-api-key-here” -create-mysql-user=false -debug=true

Having the same issue …

GET error: client.Do: Get read tcp i/o timeout
WARNING: cannot start MySQL metrics monitor
Failed to update agent via API (status code 404)
Install failed
ERROR: Failed to install percona-agent

no matter if firewall is running or not, I didnt get to install this thing :frowning:

Is there any support here ? Any help ?

Hi everyone,

This should be fixed since 12 June. @altmannmarcelo @cunhaefc @laacz Is this bug still affecting you?

@Radek Havelka Please request support from our web interface ( - there is a “Support” button at the bottom of the page)
and include description of above problem and output from below cmd:

time curl -v