Hello, I am trying to install PMM tool to monitor a MongoDB client in the same network, the MongoDB client is on a ubuntu trusty(so I am using pmm-client_1.1.1-1.trusty_amd64.deb to install), and the PMM Server is on a VirtualBox(so I am using PMM-Server-2017-02-16.ova to monitor) !! But after I install them, I can NOT see any graph on the PMM Server … here is the “pmm-admin check-network” output :
PMM Network Status
Server Address | 172.16.18.102
Client Address | 172.16.18.63
- System Time
Server | 2017-03-14 11:30:28 +0000 GMT
Client | 2017-03-14 11:30:52 +0800 CST
Time Drift | 28776s
Time is out of sync. Please make sure the server time is correct to see the metrics.
- Connection: Client --> Server
SERVER SERVICE STATUS
Consul API OK
Prometheus API OK
Query Analytics API OK
Connection duration | 861.946µs
Request duration | 4.927953ms
Full round trip | 5.789899ms
- Connection: Client <-- Server
SERVICE TYPE NAME REMOTE ENDPOINT STATUS HTTPS/TLS PASSWORD
linux:metrics pc-0725 172.16.18.63:42000 DOWN YES -
mongodb:metrics pc-0725 172.16.18.63:42003 DOWN YES -
When an endpoint is down it may indicate that the corresponding service is stopped (run ‘pmm-admin list’ to verify).
If it’s running, check out the logs /var/log/pmm-*.log
When all endpoints are down but ‘pmm-admin list’ shows they are up and no errors in the logs,
check the firewall settings whether this system allows incoming connections from server to address:port in question.
Also you can check the endpoint status by the URL: http://172.16.18.102/prometheus/targets
It seems that the service status is DOWN … what should I do ? Can you help me ?