PBM restore hangs

MongoDB Percona Backup for MongoDB
1

Hello to everyone,

We are using Percona Backup for MongoDB (PBM) to manage backups and restores of a database. However, when we perform a restore of a Logical type backup, the software hangs, and this only happens if there are indexes in the collections (the backup is made via s3). The log doesn’t provide useful information; it only shows that it is restoring one of the indexes and then it hangs. We would like to know if anyone has encountered this problem and, if possible, how to solve it?

Thanks in advance for your help and feedback!
Andrea

2

Hi @Andrea_Ceriani
Welcome to the Community!
To understand the issue in a better way, please share the logs of pbm restore along with pbm version.
PBM restore logs can be tracked from pbm restore progress as well as pbm-agent stderr.

Thanks,
Mukesh