Failed to upload alert panel image.

Fan · December 30, 2020, 4:24pm

msg=“Failed to upload alert panel image.” logger=alerting.notifier error=“fork/exec /usr/share/grafana/tools/phantomjs/phantomjs: no such file or directory”

pmm version 1.12.0

Fan · December 30, 2020, 4:35pm

[root@023b5832ae0f grafana]# ls
conf public scripts
[root@023b5832ae0f grafana]# pwd
/usr/share/grafana

Enter docker. I don’t see the tool directory.

Fan · December 30, 2020, 4:35pm

I copied the missing files(phantomjs and render.js) from the pmm of my company’s 1.4 versions. Then I copied them to the current pmm. Now the alarm has a picture.
But why is this happening? No one has manually deleted this file.

Michael_Coburn · December 30, 2020, 4:35pm

Are you deploying via Docker? Do you see this problem occurring using today’s release of 1.13?

Fan · December 30, 2020, 4:35pm

1.deploying via docker yes
2.still have the problem

t=2018-08-02T02:56:53+0000 lvl=info msg=Rendering logger=png-renderer path=“d-solo/LZrx7Qdiz/node008032gao-jing-ye-mian?panelId=97”
t=2018-08-02T02:56:53+0000 lvl=eror msg=“Could not start command” logger=png-renderer LOG15_ERROR= LOG15_ERROR=“Normalized odd number of arguments by adding nil”
t=2018-08-02T02:56:53+0000 lvl=eror msg=“Failed to upload alert panel image.” logger=alerting.notifier error=“fork/exec /usr/share/grafana/tools/phantomjs/phantomjs: no such file or directory”
t=2018-08-02T02:56:53+0000 lvl=info msg=“Sending alert notification to” logger=alerting.notifier.email addresses=[fanboshi@mafengwo.com]
^C
[root@9a80e0f8e9ee grafana]# head -1 /srv/update/main.yml

v1.13.0

[root@9a80e0f8e9ee grafana]# ls
conf public scripts

Fan · December 30, 2020, 4:35pm

so? Is it a bug or something?

Fan · December 30, 2020, 4:35pm

Has this bug been fixed in 1.14? @Michael Coburn

lao454490095 · December 30, 2020, 4:35pm

I have exactly the same issue.

Installed via Docker

PMM version: 1.14.1

Missing phantomjs executable

How is missing executable acceptable in a product?

Michael_Coburn · December 30, 2020, 4:35pm

Hi Fan , lao454490095

Let me see if we can get some QA attention on this thread. Please wait for further information, thanks for details provided so far

Michael_Coburn · December 30, 2020, 4:35pm

Hi Fan , lao454490095

We’ve done some investigation and it appears that PMM Server is missing the PhantomJS library, due to upstream Grafana issue. We’ve filed a PMM bug and we’ll get some developer eyes on it ASAP:
https://jira.percona.com/browse/PMM-3056

Thanks for reporting it !