Description:
I’m running two Docker containers, one for PMM and one for the Grafana Image Renderer service. I’ve used this link as a resource for this configuration:
Regarding the alert notifications, although I’ve been able to successfully configure the environment so an image of the graph that corresponds with the alert is included in the email alert, the graph is incomplete. At the center of the graph panel it shows “No Data” and in the upper right-hand corner it shows “Unexpected Error”.
Steps to Reproduce:
[Step-by-step instructions on how to reproduce the issue, including any specific settings or configurations]
Version:
PMM: 2.44.0
GF Image Renderer: 3.12.1
Logs:
[If applicable, include any relevant log files or error messages]
Expected Result:
I’m expecting to see an image of a graph containing data relevant to the alert.
Actual Result:
An image of the graph is rendered but contains no data and an error message.
Additional Information:
I don’t know if the log messages are related but here are the docker logs for the “renderer” container when an alert is triggered:
docker logs [render_container_here]
{“level”:“error”,“message”:“Browser console error”,“msg”:“Failed to load resource: the server responded with a status of 401 ()”,“url”:“https://[server_name]/v1/inventory/Services/ListTypes”}
{“level”:“error”,“message”:“Browser console error”,“msg”:“Failed to load resource: the server responded with a status of 401 ()”,“url”:“https://[server_name]/v1/Settings/Get”}
{“level”:“error”,“message”:“Browser console error”,“msg”:“Failed to load resource: the server responded with a status of 401 ()”,“url”:“https://[server_name]/v1/Platform/UserStatus”}
{“level”:“error”,“message”:“Browser console error”,“msg”:“Failed to load resource: the server responded with a status of 401 ()”,“url”:“https://[server_name]/v1/management/Advisors/List”}
{“level”:“error”,“message”:“Browser console error”,“msg”:“Failed to load resource: the server responded with a status of 401 ()”,“url”:“https://[server_name]/v1/user”}
{“level”:“error”,“message”:“Browser console error”,“msg”:“Failed to load resource: the server responded with a status of 401 ()”,“url”:“https://[server_name]/v1/Platform/ServerInfo”}
{“level”:“error”,“message”:“Browser console error”,“msg”:“Failed to load resource: the server responded with a status of 401 ()”,“url”:“https://[server_name]/graph/api/ds/query”}
These 7 entries in the log file continuously repeat.
Thus far, I’ve not been able to find any information to help me understand the cause, or what’s missing in my configuration. Any thoughts, advice or info anyone has to share would be appreciated.
