Hi everyone,
I use PBM to create backups in MongoDB community 8.0.24 and usually got this error:
[root@mongo-transaction-observation-01 ~]# pbm backup
Starting backup "2026-07-08T06:35:31Z"............................................
Error: wait for backup status: backup stuck at "starting" status, last heartbeat: 1783492554
This is my PBM congfig:
storage:
type: filesystem
filesystem:
path: /backup/
pitr:
enabled: false
compression: s2
backup:
oplogSpanMin: 0
timeouts:
startingStatus: 600
compression: s2
restore:
batchSize: 500
numInsertionWorkers: 10
numParallelCollections: 10
And the logs:
2026-07-08T06:35:41Z I [tran_ob/mongo-transaction-observation-03:27017] got command backup [name: 2026-07-08T06:35:31Z, compression: s2 (level: default)] <ts: 1783492531>, opid: 6a4defb328aa87118f6ee293
2026-07-08T06:35:41Z I [tran_ob/mongo-transaction-observation-01:27017] got command backup [name: 2026-07-08T06:35:31Z, compression: s2 (level: default)] <ts: 1783492531>, opid: 6a4defb328aa87118f6ee293
2026-07-08T06:35:41Z I [tran_ob/mongo-transaction-observation-02:27017] got command backup [name: 2026-07-08T06:35:31Z, compression: s2 (level: default)] <ts: 1783492531>, opid: 6a4defb328aa87118f6ee293
2026-07-08T06:35:50Z I [tran_ob/mongo-transaction-observation-02:27017] got epoch {1783482399 20}
2026-07-08T06:35:50Z I [tran_ob/mongo-transaction-observation-01:27017] got epoch {1783482399 20}
2026-07-08T06:35:50Z I [tran_ob/mongo-transaction-observation-03:27017] got epoch {1783482399 20}
Can you guys tell me what are the problems and how to resolve it?