# Why all the services are DOWN? **URL:** \ **Category:** MySQL & MariaDB\ **Tags:** pmm, mysql, percona\ **Created:** [December 15, 2023, 11:37am UTC](https://forums.percona.com/t/why-all-the-services-are-down/27181 "2023-12-15T11:37:59Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![jayt](https://avatars.discourse-cdn.com/v4/letter/j/e5b9ba/32.png) [@jayt](https://forums.percona.com/u/jayt)\ **Post date:** [December 15, 2023, 11:37am UTC](https://forums.percona.com/t/why-all-the-services-are-down/27181/1 "2023-12-15T11:37:59Z")
Hello, I am using latest version of percona server for mysql and my all services are down. I tried to reinstall persona server and mysql. I also tried to create new user in Database but i am unable to do so. Please help me. And my database is also working. Here i have attached screenshot of what issue i am facing. > **[screenshot-127.0.0.1-2023.12.15-17\_04\_15 - Nimbus Capture](https://jayt.nimbusweb.me/share/9956056/zo3a7tlcv5e7tugxzvta)** > > Nimbus Screenshot. Communicate & provide feedback faster! > **[screenshot-127.0.0.1-2023.12.15-17\_04\_29 - Nimbus Capture](https://jayt.nimbusweb.me/share/9956057/p66oqvt9tuhr2w0bqny7)** > > Nimbus Screenshot. Communicate & provide feedback faster! ---
**Author:** ![matthewb](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/matthewb/32/34_2.png) [@matthewb](https://forums.percona.com/u/matthewb)\ **Post date:** [December 16, 2023, 5:27pm UTC](https://forums.percona.com/t/why-all-the-services-are-down/27181/2 "2023-12-16T17:27:04Z")
I see the agent is running, but most likely the agent is unable to log in to your MySQL server. How did you configure the agent? Did you first create a user in MySQL with appropriate permissions? Be sure to read through the setup docs: [MySQL - Percona Monitoring and Management](https://docs.percona.com/percona-monitoring-and-management/setting-up/client/mysql.html)