# qan won't show monngodb summary
**URL:** https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794
**Category:** PMM 1.x
**Created:** [August 8, 2017, 12:43am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794 "2017-08-08T00:43:40Z")
**Posts on this page:** 16
**Page:** 1
### Author:  [@snowave](https://forums.percona.com/u/snowave)
#### Post date: [August 8, 2017, 12:43am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/1 "2017-08-08T00:43:40Z")
qan won’t show monngodb summary, errors in client log: [TABLE]
[TR]
[TD]agent[/TD]
[TD]warning[/TD]
[TD]Cmd fail: Reply[Cmd:GetMongoSummary Error:‘exit status 1’ Id:48c76b9a-6ee9-495c-7cf6-2dafb31bf580][/TD]
[/TR]
[/TABLE]
[TABLE]
[TR]
[TD]agent[/TD]
[TD]err[/TD]
[TD]exit status 1[/TD]
[/TR]
[/TABLE]
and query profiles shows:
No data for selected time-range.
how can i run a debug process and find where is the resson causes this problem.
thanks.
---
### Author:  [@Mykola](https://forums.percona.com/u/Mykola)
#### Post date: [August 8, 2017, 1:52am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/2 "2017-08-08T01:52:49Z")
Hi [snowave](https://percona.vanillacommunities.com/profile/x/x/2400),
is the latest version of Percona Toolkit installed on Client side?
---
### Author:  [@snowave](https://forums.percona.com/u/snowave)
#### Post date: [August 8, 2017, 2:22am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/3 "2017-08-08T02:22:06Z")
> [@Mykola;49314](#):
>
> Hi [snowave](https://percona.vanillacommunities.com/profile/x/x/2400),
>
> is the latest version of Percona Toolkit installed on Client side?
yes ， version is 3.0.4 , installed into /usr/bin
---
### Author:  [@Mykola](https://forums.percona.com/u/Mykola)
#### Post date: [August 8, 2017, 2:53am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/4 "2017-08-08T02:53:02Z")
hm, can you share the output of the following commands?
```auto
env -i /usr/bin/pt-mongodb-summary
echo $?
```
---
### Author:  [@snowave](https://forums.percona.com/u/snowave)
#### Post date: [August 8, 2017, 3:12am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/5 "2017-08-08T03:12:04Z")
[QUOTE=Mykola;49316]
hm, can you share the output of the following commands?
```auto
env -i /usr/bin/pt-mongodb-summary
echo $?
```
[/QUOTE]
as follows：
# Instances
PID Host Type ReplSet Engine
16033 ip1:27020 PRIMARY repl1 wiredTiger
21238 ip2:27020 SECONDARY repl1 wiredTiger
31305 ip3:27020 SECONDARY repl1 wiredTiger
# This host
# Mongo Executable
Path to executable | /work/mongodb/bin/mongod
# Report On ip1:27020
User | woker
PID Owner | mongod
Hostname | ip1:27020
Version | 3.2.10-3.0
Built On | Linux x86\_64
Started | 2017-05-16 08:55:30 +0800 CST
Datadir | /work/mongodb/data/db\_27020
Processes | 1
Process Type | replset
# Running Ops
Type Min Max Avg
Insert 0 0 0/5s
Query 22 34 130/5s
Update 0 0 0/5s
Delete 0 0 0/5s
GetMore 327 364 1735/5s
Command 535 599 2854/5s
# Security
Users : 58
Roles : 1
Auth : enabled
SSL : disabled
Port : 27020
Bind IP:
# Cluster wide
Databases:
# Balancer (per day)
Success:
---
### Author:  [@Mykola](https://forums.percona.com/u/Mykola)
#### Post date: [August 9, 2017, 3:49am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/6 "2017-08-09T03:49:42Z")
hm, can you share output of the second command?
```auto
env -i /usr/bin/pt-mongodb-summary
echo $?
```
i want verify return code of pt-mongodb-summary tool
---
### Author:  [@snowave](https://forums.percona.com/u/snowave)
#### Post date: [August 11, 2017, 12:52am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/7 "2017-08-11T00:52:21Z")
> [@Mykola;49344](#):
>
> hm, can you share output of the second command?
>
> ```auto
> env -i /usr/bin/pt-mongodb-summary
> echo $?
>
> ```
>
> i want verify return code of pt-mongodb-summary tool
hi
echo $?
0
time pt-mongo-summary as follows:
real 0m8.061s
user 0m0.204s
sys 0m0.037s
so , i guess pt-mongo-summary timeout .
---
### Author:  [@Mykola](https://forums.percona.com/u/Mykola)
#### Post date: [August 11, 2017, 6:54am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/8 "2017-08-11T06:54:52Z")
what PMM Server and PMM Client versions do you use?
Do you use http authentification? (SERVER\_PASSWORD variable during “docker run …”)
---
### Author:  [@snowave](https://forums.percona.com/u/snowave)
#### Post date: [August 11, 2017, 7:10am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/9 "2017-08-11T07:10:05Z")
> [@Mykola;49381](#):
>
> what PMM Server and PMM Client versions do you use?
> Do you use http authentification? (SERVER\_PASSWORD variable during “docker run …”)
pmm client version :pmm-client-1.2.0
server: via “docker pull percona/pmm-server:latest” command to fetch
the server doesn’t use a auth.
---
### Author:  [@Mykola](https://forums.percona.com/u/Mykola)
#### Post date: [August 11, 2017, 10:51am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/10 "2017-08-11T10:51:07Z")
hi [snowave](https://percona.vanillacommunities.com/profile/x/x/2400) ,
thank you for bug report, we found root of the issue.
it will be fixed in the next major release 1.3.0
---
### Author:  [@snowave](https://forums.percona.com/u/snowave)
#### Post date: [August 12, 2017, 7:43am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/11 "2017-08-12T07:43:59Z")
> [@Mykola;49387](#):
>
> hi [snowave](https://percona.vanillacommunities.com/profile/x/x/2400) ,
>
> thank you for bug report, we found root of the issue.
> it will be ашуч шт the next major release 1.3.0
very expect
we hope that we can use mongo queries in production environment as soon as possible.
---
### Author:  [@Mykola](https://forums.percona.com/u/Mykola)
#### Post date: [August 13, 2017, 11:47pm UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/12 "2017-08-13T23:47:24Z")
it is possible to use mongo queries right now, but it is experimental and has many limitations at this moment.
if you want to check how it is working and report any bugs or ideas how to improve it – you can setup it according to document
[url][https://www.percona.com/blog/2017/05/29/percona-monitoring-management-1-1-4-now-available/[/url]](https://www.percona.com/blog/2017/05/29/percona-monitoring-management-1-1-4-now-available/%5B/url%5D)
---
### Author:  [@snowave](https://forums.percona.com/u/snowave)
#### Post date: [August 14, 2017, 4:34am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/13 "2017-08-14T04:34:44Z")
thanks ， i’ll have a try
---
### Author:  [@snowave](https://forums.percona.com/u/snowave)
#### Post date: [September 29, 2017, 9:08pm UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/14 "2017-09-29T21:08:48Z")
> [@Mykola;49398](#):
>
> it is possible to use mongo queries right now, but it is experimental and has many limitations at this moment.
> if you want to check how it is working and report any bugs or ideas how to improve it – you can setup it according to document
> [https://www.percona.com/blog/2017/05…now-available/](https://www.percona.com/blog/2017/05/29/percona-monitoring-management-1-1-4-now-available/)
hi ,when use pmm 1.3.1, click System Summary , next Mongo Summary , it shows :“cmd ‘Summary’ for subsystem ‘mongo’ failed: exit status 1”
exec pt-mongodb-summary
echo $?
0
---
### Author:  [@Mykola](https://forums.percona.com/u/Mykola)
#### Post date: [October 6, 2017, 8:01am UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/15 "2017-10-06T08:01:00Z")
can you run pt-mongodb-summary in the following way?
```auto
env -i /usr/bin/pt-mongodb-summary
```
Do you see any errors?
anyway PMM should be improved, I created a ticket for developers [url][[PMM-1554] [QAN] "System Summary" should show full output in case of error - Percona JIRA](https://jira.percona.com/browse/PMM-1554%5B/url%5D)
---
### Author:  [@snowave](https://forums.percona.com/u/snowave)
#### Post date: [October 8, 2017, 10:12pm UTC](https://forums.percona.com/t/qan-wont-show-monngodb-summary/5794/16 "2017-10-08T22:12:27Z")
> [@Mykola;49801](#):
>
> can you run pt-mongodb-summary in the following way?
>
> ```auto
> env -i /usr/bin/pt-mongodb-summary
>
> ```
>
> Do you see any errors?
>
> anyway PMM should be improved, I created a ticket for developers [https://jira.percona.com/browse/PMM-1554](https://jira.percona.com/browse/PMM-1554)
all print was correct ，
but the time of execute was long ， as follows:
real 0m8.329s
user 0m0.266s
sys 0m0.025
so i think 8 seconds is bigger than wait timeout.
thanks.