# PXC operator can't syncusers after clean re-install

**URL:** <https://forums.percona.com/t/pxc-operator-cant-syncusers-after-clean-re-install/26482>\
**Category:** Percona XtraDB Cluster\
**Tags:** closed-no-reply\
**Created:** [November 10, 2023, 5:17pm UTC](https://forums.percona.com/t/pxc-operator-cant-syncusers-after-clean-re-install/26482 "2023-11-10T17:17:38Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![voarsh](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/voarsh/32/6577_2.png) [@voarsh](https://forums.percona.com/u/voarsh)\
**Post date:** [November 10, 2023, 5:17pm UTC](https://forums.percona.com/t/pxc-operator-cant-syncusers-after-clean-re-install/26482/1 "2023-11-10T17:17:38Z")

</div>

I freshly re-installed my cluster because I was having operator issues with trying to login to proxyadmin, it didn’t take too long to get back up and running.

After re-installing, automatic updates aren’t completing because after installing I keep getting this error from the operator logs:

```auto
2023-11-10T06:00:24.481Z	ERROR	sync users	{"controller": "pxc-controller", "namespace": "percona", "name": "pxc-db", "reconcileID": "fbef2b11-15c4-4450-a58f-ada2251939ef", "error": "exec syncusers: error dialing backend: proxy error from 127.0.0.1:9345 while dialing 192.168.100.98:10250, code 503: 503 Service Unavailable / / ", "errorVerbose": "exec syncusers: error dialing backend: proxy error from 127.0.0.1:9345 while dialing 192.168.100.98:10250, code 503: 503 Service Unavailable / / \ngithub.com/percona/percona-xtradb-cluster-operator/pkg/controller/pxc.(*ReconcilePerconaXtraDBCluster).syncPXCUsersWithProxySQL\n\t/go/src/github.com/percona/percona-xtradb-cluster-operator/pkg/controller/pxc/users.go:998\ngithub.com/percona/percona-xtradb-cluster-operator/pkg/controller/pxc.(*ReconcilePerconaXtraDBCluster).resyncPXCUsersWithProxySQL.func1\n\t/go/src/github.com/percona/percona-xtradb-cluster-operator/pkg/controller/pxc/controller.go:1192\nruntime.goexit\n\t/usr/local/go/src/runtime/asm_amd64.s:1594"}
github.com/percona/percona-xtradb-cluster-operator/pkg/controller/pxc.(*ReconcilePerconaXtraDBCluster).resyncPXCUsersWithProxySQL.func1
	/go/src/github.com/percona/percona-xtradb-cluster-operator/pkg/controller/pxc/controller.go:1194

```

Any ideas why it’s reporting it can’t connect? The services exist, the direct node IP is valid (not sure about the `10250` port though…