# Prometheus is down. Please check if PMM server container runs properly.

**URL:** <https://forums.percona.com/t/prometheus-is-down-please-check-if-pmm-server-container-runs-properly/6574>\
**Category:** PMM 1.x\
**Created:** [September 13, 2018, 1:36am UTC](https://forums.percona.com/t/prometheus-is-down-please-check-if-pmm-server-container-runs-properly/6574 "2018-09-13T01:36:02Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![PavelZeger](https://avatars.discourse-cdn.com/v4/letter/p/b19c9b/32.png) [@PavelZeger](https://forums.percona.com/u/PavelZeger)\
**Post date:** [September 13, 2018, 1:36am UTC](https://forums.percona.com/t/prometheus-is-down-please-check-if-pmm-server-container-runs-properly/6574/1 "2018-09-13T01:36:02Z")

</div>

Hi.  
I installed a docker container according to your documentation, created user in MongoDB with right permissions, install and run pmm-admin that successfully connected to the PMM server. But when I ran pmm-admin check-network I gor an error that Prometheus is down. I deleted a container and created a new one and still got the same error.

pmm-admin list:

pmm-admin 1.14.1

PMM Server | 172.29…  
Client Name | mongodb1  
Client Address | 172.29…  
Service Manager | linux-systemd

* * *

SERVICE TYPE NAME LOCAL PORT RUNNING DATA SOURCE OPTIONS

* * *

mongodb:queries mongodb1 - YES pmm:_**@localhost:27017 query\_examples=true  
linux:metrics mongodb1 42000 YES -  
mongodb:metrics mongodb1 42003 YES pmm:**_@localhost:27017

Error getting a list of external metrics: status code 502 (text/html).  
Please check versions of your PMM Server and PMM Client.

pmm-admin check-network:

PMM Network Status

Server Address | 172.29…  
Client Address | 172.29…

- System Time  
NTP Server ([0.pool.ntp.org](http://0.pool.ntp.org)) | 2018-09-13 06:57:58 +0000 UTC  
PMM Server | 2018-09-13 06:57:59 +0000 GMT  
PMM Client | 2018-09-13 09:57:58 +0300 IDT  
PMM Server Time Drift | OK  
PMM Client Time Drift | OK  
PMM Client to PMM Server Time Drift | OK

- Connection: Client → Server

* * *

SERVER SERVICE STATUS

* * *

Consul API OK  
Prometheus API DOWN  
Query Analytics API OK

Connection duration | 369.206µs  
Request duration | 3.659254ms  
Full round trip | 4.02846ms

Prometheus is down. Please check if PMM server container runs properly.

How can you help me?