PMM Login Timeout

dspell · December 30, 2020, 4:24pm

I believe this is an nginX directive, but I haven’t determined where it is that’s controlling the session to expire. I want to stay logged in 24x-to-infinity-and-beyond so I can keep the dashboard on display for constant monitoring.

Right now, the timeout appears to be random, so I haven’t been able to determine the directive by duration.

Anyone else have this issue?

lorraine.pocklington · December 30, 2020, 4:34pm

Hi dspell could you update me with the version of PMM you have installed, plus platform info and if you have anything in any error logs?
Meanwhile I will check if the team have any suggestions too.

dspell · December 30, 2020, 4:34pm

pmm-admin -v reports 1.8.1
nginx -V reports 1.12.2
Centos (Amazon) el7.x86_64
MySQL 5.7.21-20 Percona Server

I haven’t found anything yet in the error logs.
I don’t think this is a bug or error.
I think it is a setting. I just want to turn this timeout setting off, but I need to know which one it is.

Thanks,
Danny

dspell · December 30, 2020, 4:34pm

Oh, and also using Chrome 65.0.3325.181 (32-bit).

I’ve been tracking how long the sessions have been running.
30 minutes
80 minutes
20 minutes
43 minutes
4 minutes

Each time it logs out the session, if I try to log back in, it fails to accept the saved credentials.
I close the browser and go to http://ip-address-of-server/graph.

Because the duration of each session is different, I’m beginning to think that this may not be a setting.

dspell · December 30, 2020, 4:34pm

I think it may have to do with Chrome being full screen or not. The random timeout happens when Chrome is full screen. I had it in normal browser mode and the session lasted over 5 hours, until I switched to full screen and then the session logged off after about 30 minutes.

lorraine.pocklington · December 30, 2020, 4:34pm

Thanks for these updates, I will see if there’s someone to take a look for you.

dspell · December 30, 2020, 4:34pm

I think I have this resolved. The problem is with Chrome. It didn’t matter if it was in full-screen mode or not.

I switched to Firefox Quantum and the session is stable. No timeouts.

lorraine.pocklington · December 30, 2020, 4:34pm

Thanks for updating us. It’s great that you found the workaround, I will update the team…