# PMM Login Timeout

**URL:** <https://forums.percona.com/t/pmm-login-timeout/6287>\
**Category:** PMM 1.x\
**Created:** [April 5, 2018, 1:19pm UTC](https://forums.percona.com/t/pmm-login-timeout/6287 "2018-04-05T13:19:08Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![dspell](https://avatars.discourse-cdn.com/v4/letter/d/5e9695/32.png) [@dspell](https://forums.percona.com/u/dspell)\
**Post date:** [April 5, 2018, 1:19pm UTC](https://forums.percona.com/t/pmm-login-timeout/6287/1 "2018-04-05T13:19:08Z")

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I believe this is an nginX directive, but I haven’t determined where it is that’s controlling the session to expire. I want to stay logged in 24x-to-infinity-and-beyond so I can keep the dashboard on display for constant monitoring.

Right now, the timeout appears to be random, so I haven’t been able to determine the directive by duration.

Anyone else have this issue?

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**Author:** ![lorraine.pocklington](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/lorraine.pocklington/32/37_2.png) [@lorraine.pocklington](https://forums.percona.com/u/lorraine.pocklington)\
**Post date:** [April 6, 2018, 3:01am UTC](https://forums.percona.com/t/pmm-login-timeout/6287/2 "2018-04-06T03:01:51Z")

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Hi [dspell](https://www.percona.com/forums/member/41937-dspell) could you update me with the version of PMM you have installed, plus platform info and if you have anything in any error logs?  
Meanwhile I will check if the team have any suggestions too.

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**Author:** ![dspell](https://avatars.discourse-cdn.com/v4/letter/d/5e9695/32.png) [@dspell](https://forums.percona.com/u/dspell)\
**Post date:** [April 6, 2018, 11:17am UTC](https://forums.percona.com/t/pmm-login-timeout/6287/3 "2018-04-06T11:17:48Z")

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pmm-admin -v reports 1.8.1  
nginx -V reports 1.12.2  
Centos (Amazon) el7.x86\_64  
MySQL 5.7.21-20 Percona Server

I haven’t found anything yet in the error logs.  
I don’t think this is a bug or error.  
I think it is a setting. I just want to turn this timeout setting off, but I need to know which one it is.

Thanks,  
Danny

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**Author:** ![dspell](https://avatars.discourse-cdn.com/v4/letter/d/5e9695/32.png) [@dspell](https://forums.percona.com/u/dspell)\
**Post date:** [April 6, 2018, 11:49am UTC](https://forums.percona.com/t/pmm-login-timeout/6287/4 "2018-04-06T11:49:54Z")

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Oh, and also using Chrome 65.0.3325.181 (32-bit).

I’ve been tracking how long the sessions have been running.  
30 minutes  
80 minutes  
20 minutes  
43 minutes  
4 minutes

Each time it logs out the session, if I try to log back in, it fails to accept the saved credentials.  
I close the browser and go to [url][http://ip-address-of-server/graph[/url]](http://ip-address-of-server/graph%5B/url%5D).

Because the duration of each session is different, I’m beginning to think that this may not be a setting.

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**Author:** ![dspell](https://avatars.discourse-cdn.com/v4/letter/d/5e9695/32.png) [@dspell](https://forums.percona.com/u/dspell)\
**Post date:** [April 9, 2018, 9:51am UTC](https://forums.percona.com/t/pmm-login-timeout/6287/5 "2018-04-09T09:51:54Z")

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I think it may have to do with Chrome being full screen or not. The random timeout happens when Chrome is full screen. I had it in normal browser mode and the session lasted over 5 hours, until I switched to full screen and then the session logged off after about 30 minutes.

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**Author:** ![lorraine.pocklington](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/lorraine.pocklington/32/37_2.png) [@lorraine.pocklington](https://forums.percona.com/u/lorraine.pocklington)\
**Post date:** [April 9, 2018, 9:54am UTC](https://forums.percona.com/t/pmm-login-timeout/6287/6 "2018-04-09T09:54:14Z")

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Thanks for these updates, I will see if there’s someone to take a look for you.

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**Author:** ![dspell](https://avatars.discourse-cdn.com/v4/letter/d/5e9695/32.png) [@dspell](https://forums.percona.com/u/dspell)\
**Post date:** [April 10, 2018, 11:10am UTC](https://forums.percona.com/t/pmm-login-timeout/6287/7 "2018-04-10T11:10:50Z")

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I think I have this resolved. The problem is with Chrome. It didn’t matter if it was in full-screen mode or not.

I switched to Firefox Quantum and the session is stable. No timeouts.

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**Author:** ![lorraine.pocklington](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/lorraine.pocklington/32/37_2.png) [@lorraine.pocklington](https://forums.percona.com/u/lorraine.pocklington)\
**Post date:** [April 10, 2018, 11:36am UTC](https://forums.percona.com/t/pmm-login-timeout/6287/8 "2018-04-10T11:36:39Z")

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Thanks for updating us. It’s great that you found the workaround, I will update the team…
