# Percona Backup for MongoDB can can not startup in systemd but manually **URL:** \ **Category:** Uncategorized\ **Created:** [April 2, 2022, 1:03pm UTC](https://forums.percona.com/t/percona-backup-for-mongodb-can-can-not-startup-in-systemd-but-manually/15050 "2022-04-02T13:03:21Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![long](https://avatars.discourse-cdn.com/v4/letter/l/e47774/32.png) [@long](https://forums.percona.com/u/long)\ **Post date:** [April 2, 2022, 1:03pm UTC](https://forums.percona.com/t/percona-backup-for-mongodb-can-can-not-startup-in-systemd-but-manually/15050/1 "2022-04-02T13:03:21Z")
Percona Backup for MongoDB can can not startup in systemd but manually no error log ![image](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/2/2aa21f0103e8fe6dc50e159e7db5e49864f1442d.png) ---
**Author:** ![Ivan\_Groenewold](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/ivan_groenewold/32/6299_2.png) [@Ivan\_Groenewold](https://forums.percona.com/u/Ivan_Groenewold)\ **Post date:** [April 4, 2022, 11:26am UTC](https://forums.percona.com/t/percona-backup-for-mongodb-can-can-not-startup-in-systemd-but-manually/15050/2 "2022-04-04T11:26:12Z")
Hello, most likely you have a permissions issue. Check that the user pbm is a member of mongod group. ---
**Author:** ![long](https://avatars.discourse-cdn.com/v4/letter/l/e47774/32.png) [@long](https://forums.percona.com/u/long)\ **Post date:** [April 6, 2022, 1:51am UTC](https://forums.percona.com/t/percona-backup-for-mongodb-can-can-not-startup-in-systemd-but-manually/15050/3 "2022-04-06T01:51:06Z")
Thank you. pbm is not in mongod ![image](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/e/ec471d3e7adbf8fc8bc8487e77416b05e7be5da3.png) Should I add pbm in mongd as a manual step? In addation, cat /var/log/pbm-agent.log is always empay, even failed to start pbm ---
**Author:** ![Ivan\_Groenewold](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/ivan_groenewold/32/6299_2.png) [@Ivan\_Groenewold](https://forums.percona.com/u/Ivan_Groenewold)\ **Post date:** [April 6, 2022, 10:55am UTC](https://forums.percona.com/t/percona-backup-for-mongodb-can-can-not-startup-in-systemd-but-manually/15050/4 "2022-04-06T10:55:02Z")
Hello, yes you can add the pbm user to the group that has access to mongod files: `usermod -a -G mongod pbm` The log is going to be empty because in newer version the output is written to systemd journal. You can check the logs with `journalctl -e -u pbm-agent.service -f` Hope that helps ---
**Author:** ![long](https://avatars.discourse-cdn.com/v4/letter/l/e47774/32.png) [@long](https://forums.percona.com/u/long)\ **Post date:** [April 6, 2022, 2:46pm UTC](https://forums.percona.com/t/percona-backup-for-mongodb-can-can-not-startup-in-systemd-but-manually/15050/5 "2022-04-06T14:46:13Z")
Sorry, seem like it still doesn’t work ![image](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/8/8b7ce5b3abcaba76bd4dfd26d8dd1960e4cd110a.png) ---
**Author:** ![Ivan\_Groenewold](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/ivan_groenewold/32/6299_2.png) [@Ivan\_Groenewold](https://forums.percona.com/u/Ivan_Groenewold)\ **Post date:** [April 6, 2022, 2:51pm UTC](https://forums.percona.com/t/percona-backup-for-mongodb-can-can-not-startup-in-systemd-but-manually/15050/6 "2022-04-06T14:51:49Z")
Hello, try stopping pbm first and confirm there are no leftover processes with ps. Also check that you don’t have any pbm files with the wrong permissions. Since you tried started it manually it is possible that messed up the perms of files. After you checked all that try starting via systemd again. Also can you share the config of pbm here? ---
**Author:** ![long](https://avatars.discourse-cdn.com/v4/letter/l/e47774/32.png) [@long](https://forums.percona.com/u/long)\ **Post date:** [April 6, 2022, 2:57pm UTC](https://forums.percona.com/t/percona-backup-for-mongodb-can-can-not-startup-in-systemd-but-manually/15050/7 "2022-04-06T14:57:38Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/3/3157ebf75dc813918d83cb48985e815d7a2aad6f.png) ---
**Author:** ![long](https://avatars.discourse-cdn.com/v4/letter/l/e47774/32.png) [@long](https://forums.percona.com/u/long)\ **Post date:** [April 6, 2022, 3:12pm UTC](https://forums.percona.com/t/percona-backup-for-mongodb-can-can-not-startup-in-systemd-but-manually/15050/8 "2022-04-06T15:12:59Z")
The reaon might be caused by enabling tsl. After I change **Authorization** to SCRAM and keyfile for membership Authentication. ![image](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/9/9ba0c0804c4231fc68d42e8621e8b263be697cda.png) By the way, I have correctly configure the tls Authentication for client and memebership in replicaset, and can succesfuuly access replicaset using tls mongdb conneciton string. It means the conneciton string is correct, but many times it occur faild connection on my server when I confgire pbm using yaml onfig file. I I have to set golang parameter export GODEBUG=x509ignoreCN=0, then it is sucessful. ![image](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/9/963b99aec6e2ca25ebbf6ebf7b7f542a285ed790.png) But then nomatter how, can not start pbm by systemd, only manually is sucessful. ---
**Author:** ![Ivan\_Groenewold](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/ivan_groenewold/32/6299_2.png) [@Ivan\_Groenewold](https://forums.percona.com/u/Ivan_Groenewold)\ **Post date:** [April 6, 2022, 3:21pm UTC](https://forums.percona.com/t/percona-backup-for-mongodb-can-can-not-startup-in-systemd-but-manually/15050/9 "2022-04-06T15:21:12Z")
Understood. May I ask you to open a bug report for this then at [jira.percona.com](http://jira.percona.com)? the dev team will take a look ---
**Author:** ![long](https://avatars.discourse-cdn.com/v4/letter/l/e47774/32.png) [@long](https://forums.percona.com/u/long)\ **Post date:** [April 6, 2022, 5:56pm UTC](https://forums.percona.com/t/percona-backup-for-mongodb-can-can-not-startup-in-systemd-but-manually/15050/10 "2022-04-06T17:56:23Z")
All right, thank you