# Percona Agent Proxy Support

**URL:** <https://forums.percona.com/t/percona-agent-proxy-support/3933>\
**Category:** Percona Cloud Tools\
**Created:** [December 5, 2014, 1:31pm UTC](https://forums.percona.com/t/percona-agent-proxy-support/3933 "2014-12-05T13:31:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![tad](https://avatars.discourse-cdn.com/v4/letter/t/278dde/32.png) [@tad](https://forums.percona.com/u/tad)\
**Post date:** [December 5, 2014, 1:31pm UTC](https://forums.percona.com/t/percona-agent-proxy-support/3933/1 "2014-12-05T13:31:53Z")

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I receive this error while installing the Percona Agent:  
Error: API connection timeout (10s): Get [url][https://v2-cloud-api.percona.com/ping:[/url]](https://v2-cloud-api.percona.com/ping:%5B/url%5D) dial tcp 162.220.4.204:443: i/o timeout

We can’t get out on 443 without using our proxy. Can I install the agent somehow so that it uses the proxy?

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**Author:** ![tad](https://avatars.discourse-cdn.com/v4/letter/t/278dde/32.png) [@tad](https://forums.percona.com/u/tad)\
**Post date:** [December 12, 2014, 12:59pm UTC](https://forums.percona.com/t/percona-agent-proxy-support/3933/2 "2014-12-12T12:59:26Z")

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I am getting a sinking feeling that this board is not used very often and seems to be unmonitored…

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**Author:** ![tad](https://avatars.discourse-cdn.com/v4/letter/t/278dde/32.png) [@tad](https://forums.percona.com/u/tad)\
**Post date:** [December 15, 2014, 11:49am UTC](https://forums.percona.com/t/percona-agent-proxy-support/3933/3 "2014-12-15T11:49:02Z")

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I know this software is in beta and others have expressed problems with using a proxy. Is there an easy workaround to this issue or are we stuck without having port 443 open? Anyone?

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**Author:** ![mirfan](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/mirfan/32/16890_2.png) [@mirfan](https://forums.percona.com/u/mirfan)\
**Post date:** [April 3, 2015, 7:59am UTC](https://forums.percona.com/t/percona-agent-proxy-support/3933/4 "2015-04-03T07:59:31Z")

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Percona-agent won’t support proxies. In theory a proxy that supports secure websockets (like nginx) should work, This is planned to support proxy in near future.