# Mongo service node not add in QAN

**URL:** <https://forums.percona.com/t/mongo-service-node-not-add-in-qan/29056>\
**Category:** Percona Monitoring and Management (PMM)\
**Tags:** mongodb\
**Created:** [March 10, 2024, 3:24pm UTC](https://forums.percona.com/t/mongo-service-node-not-add-in-qan/29056 "2024-03-10T15:24:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![amir\_darvish](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/amir_darvish/32/15446_2.png) [@amir\_darvish](https://forums.percona.com/u/amir_darvish)\
**Post date:** [March 10, 2024, 3:24pm UTC](https://forums.percona.com/t/mongo-service-node-not-add-in-qan/29056/1 "2024-03-10T15:24:05Z")

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I run docker container for pmm-server and also install pmm-client package with command “apt install -y pmm2-client”  
now I run command :

> sudo pmm-admin add mongodb --username=\*\*\* --password=\*\*\* --host=\*\*\* --port=\*\*\* --enable-all-collectors --cluster=UAT-mongo --replication-set=rs0 --query-source=profiler --service-name=27020 --max-collections-limit=0

it works for dashboard but not for QAN and collection details  
my mongo node not appear in QAN!  
I really need your help

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**Author:** ![nurlan](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/nurlan/32/1523_2.png) [@nurlan](https://forums.percona.com/u/nurlan)\
**Post date:** [March 11, 2024, 9:00am UTC](https://forums.percona.com/t/mongo-service-node-not-add-in-qan/29056/2 "2024-03-11T09:00:00Z")

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Hi, have you enabled profiler?

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**Author:** ![amir\_darvish](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/amir_darvish/32/15446_2.png) [@amir\_darvish](https://forums.percona.com/u/amir_darvish)\
**Post date:** [March 11, 2024, 9:02am UTC](https://forums.percona.com/t/mongo-service-node-not-add-in-qan/29056/3 "2024-03-11T09:02:49Z")

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Yes it is enable from mongo config file

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**Author:** ![amir\_darvish](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/amir_darvish/32/15446_2.png) [@amir\_darvish](https://forums.percona.com/u/amir_darvish)\
**Post date:** [March 12, 2024, 7:27am UTC](https://forums.percona.com/t/mongo-service-node-not-add-in-qan/29056/5 "2024-03-12T07:27:20Z")

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i also get this error :

> couldn’t retrieve data from cursor connection(172.16.52.80:27020[-87]) incomplete read of message header: read tcp 172.24.0.3:55278-\>172.16.52.80:27020: i/o timeout

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**Author:** ![nurlan](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/nurlan/32/1523_2.png) [@nurlan](https://forums.percona.com/u/nurlan)\
**Post date:** [March 21, 2024, 10:34am UTC](https://forums.percona.com/t/mongo-service-node-not-add-in-qan/29056/6 "2024-03-21T10:34:42Z")

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How many collections/databases do you have?
