# Issue with image rendering **URL:** \ **Category:** PMM 1.x\ **Created:** [October 30, 2020, 11:08am UTC](https://forums.percona.com/t/issue-with-image-rendering/8216 "2020-10-30T11:08:28Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![tantravahi\_sunilkuma](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/tantravahi_sunilkuma/32/2477_2.png) [@tantravahi\_sunilkuma](https://forums.percona.com/u/tantravahi_sunilkuma)\ **Post date:** [October 30, 2020, 11:08am UTC](https://forums.percona.com/t/issue-with-image-rendering/8216/1 "2020-10-30T11:08:28Z")
[grafana image rendering.JPG](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/1X/22a64069bf2c530408dc97e883866781010b029b.jpeg) HI, I am getting the attached error while using image rendering plugin. Can you please help us what went wrong Thanks Srinivas ![grafana image rendering.JPG](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/5/5159a3bc9950b0349b90c59b4e0d06a45ee046ba.jpeg) ---
**Author:** ![Vadim\_Yalovets](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/vadim_yalovets/32/43_2.png) [@Vadim\_Yalovets](https://forums.percona.com/u/Vadim_Yalovets)\ **Post date:** [October 30, 2020, 12:52pm UTC](https://forums.percona.com/t/issue-with-image-rendering/8216/2 "2020-10-30T12:52:52Z")
Hi Srinivas, Do you use the latest PMM1 version? [https://jira.percona.com/browse/PMM-2837](https://jira.percona.com/browse/PMM-2837) ---
**Author:** ![tantravahi\_sunilkuma](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/tantravahi_sunilkuma/32/2477_2.png) [@tantravahi\_sunilkuma](https://forums.percona.com/u/tantravahi_sunilkuma)\ **Post date:** [October 30, 2020, 1:16pm UTC](https://forums.percona.com/t/issue-with-image-rendering/8216/3 "2020-10-30T13:16:19Z")
HI adivinho, Thanks for the reply. I am using the PMM version 2.11.1 (October 18, 2020) Do I need to update my PMM version ? Please suggest I am rendering the graph ,but with the error on it.Is there any ay to suppress the error Attached the image ![grafana image_graph.JPG](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/1X/0fed2490a717c92e5218ea07b3e9da9cfc0270b1.jpeg) Thanks Srinivas ---
**Author:** ![steve.hoffman](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/steve.hoffman/32/66_2.png) [@steve.hoffman](https://forums.percona.com/u/steve.hoffman)\ **Post date:** [October 30, 2020, 4:39pm UTC](https://forums.percona.com/t/issue-with-image-rendering/8216/4 "2020-10-30T16:39:43Z")
I don’t suppose you can scroll in that error to see the root cause? you can also PM either @adivinho or I the server logs (https://:/logs.zip) and we can potentially see what’s the root of that error (or you can examine yourself, I’d guess the grafana.log) ---
**Author:** ![tantravahi\_sunilkuma](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/tantravahi_sunilkuma/32/2477_2.png) [@tantravahi\_sunilkuma](https://forums.percona.com/u/tantravahi_sunilkuma)\ **Post date:** [October 30, 2020, 6:35pm UTC](https://forums.percona.com/t/issue-with-image-rendering/8216/5 "2020-10-30T18:35:38Z")
HI @steve.hoffman , Thank you for your reply. I got the below error in my grafana error log while using the image rendering error" logger=plugins.backend pluginId=grafana-image-renderer msg=“Failed to load resource: the server responded with a status of 404 (Not Found)” url=[http://localhost:3000/v1/Settings/Get](http://localhost:3000/v1/Settings/Get) t=2020-10-30T20:33:47+0000 lvl=eror msg=“Browser uncaught exception” logger=plugins.backend pluginId=grafana-image-renderer error=“Error: Object” t=2020-10-30T20:33:47+0000 lvl=eror msg=“Browser uncaught exception” logger=plugins.backend pluginId=grafana-image-renderer error=“Error: Object” t=2020-10-30T20:33:48+0000 lvl=info msg=“Sending alert notification to” HI @adivinho , can you please let us know what went wrong Thanks Srinivas ---
**Author:** ![Vadim\_Yalovets](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/vadim_yalovets/32/43_2.png) [@Vadim\_Yalovets](https://forums.percona.com/u/Vadim_Yalovets)\ **Post date:** [November 1, 2020, 3:13pm UTC](https://forums.percona.com/t/issue-with-image-rendering/8216/6 "2020-11-01T15:13:20Z")
I have reproduced the issue and will provide you with additional details after an investigation. ---
**Author:** ![tantravahi\_sunilkuma](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/tantravahi_sunilkuma/32/2477_2.png) [@tantravahi\_sunilkuma](https://forums.percona.com/u/tantravahi_sunilkuma)\ **Post date:** [November 1, 2020, 11:03pm UTC](https://forums.percona.com/t/issue-with-image-rendering/8216/7 "2020-11-01T23:03:38Z")
Thank you [@adivinho.](https://forums.percona.com/profile/adivinho)Looking for a fix . Thanks Srinivas ---
**Author:** ![Vadim\_Yalovets](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/vadim_yalovets/32/43_2.png) [@Vadim\_Yalovets](https://forums.percona.com/u/Vadim_Yalovets)\ **Post date:** [November 4, 2020, 5:15am UTC](https://forums.percona.com/t/issue-with-image-rendering/8216/8 "2020-11-04T05:15:21Z")
It’s a bug. Ticket has been created. [https://jira.percona.com/browse/PMM-6865](https://jira.percona.com/browse/PMM-6865)This bug come in last percona-grafana packages so you may downgrade the package ```auto yum -y remove percona-grafana yum -y install percona-grafana-7.1.3-1.el7 supervisorctl restart grafana ``` ---
**Author:** ![tantravahi\_sunilkuma](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/tantravahi_sunilkuma/32/2477_2.png) [@tantravahi\_sunilkuma](https://forums.percona.com/u/tantravahi_sunilkuma)\ **Post date:** [November 4, 2020, 11:54am UTC](https://forums.percona.com/t/issue-with-image-rendering/8216/9 "2020-11-04T11:54:10Z")
Thank you @adivinho . The solution you provided worked. Appreciate your help and response Thanks Srinivas