# EOF/RPC error when use https in external service

**URL:** <https://forums.percona.com/t/eof-rpc-error-when-use-https-in-external-service/34272>\
**Category:** PMM 2.x\
**Created:** [October 9, 2024, 7:27pm UTC](https://forums.percona.com/t/eof-rpc-error-when-use-https-in-external-service/34272 "2024-10-09T19:27:08Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![edicarlos](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/edicarlos/32/18442_2.png) [@edicarlos](https://forums.percona.com/u/edicarlos)\
**Post date:** [October 9, 2024, 7:27pm UTC](https://forums.percona.com/t/eof-rpc-error-when-use-https-in-external-service/34272/1 "2024-10-09T19:27:08Z")

</div>

## Description:

Hi guys,

I’m using PMM version 2.42.0 and when adding an external service using https on port 8443 an RPC error occurs:

```auto
pmm-managed.log:time="2024-10-09T15:34:32.415+00:00" level=info msg="CheckConnection response: error:\"Get \\\"http://aws-ec2-ra-sidecar.servers:8443/v1/metrics/counters\\\": EOF\"." request=fb0c6c5f-8653-11ef-98fb-0242ac110002
pmm-managed.log:time="2024-10-09T15:34:32.415+00:00" level=warning msg="RPC /management.External/AddExternal done in 8.026244ms with gRPC error: rpc error: code = FailedPrecondition desc = Connection check failed: Get \"http://aws-ec2-ra-sidecar.servers:8443/v1/metrics/counters\": EOF." request=fb0c6c5f-8653-11ef-98fb-0242ac110002

```

The log shows metrics\_scheme=http instead of metrics\_scheme=https

Is it possible to add an external service that is an https url?

Thanks in advance!

## Steps to Reproduce:

PMM \>\> Add Service \>\> External Service: (Schema: HTTPS)

## Version:

2.42.0

## Logs:

```auto
pmm-managed.log:time="2024-10-09T15:34:32.415+00:00" level=info msg="CheckConnection response: error:\"Get \\\"http://aws-ec2-ra-sidecar.servers:8443/v1/metrics/counters\\\": EOF\"." request=fb0c6c5f-8653-11ef-98fb-0242ac110002
pmm-managed.log:time="2024-10-09T15:34:32.415+00:00" level=warning msg="RPC /management.External/AddExternal done in 8.026244ms with gRPC error: rpc error: code = FailedPrecondition desc = Connection check failed: Get \"http://aws-ec2-ra-sidecar.servers:8443/v1/metrics/counters\": EOF." request=fb0c6c5f-8653-11ef-98fb-0242ac110002

```

---

<div class="post-metadata">

**Author:** ![Vadim\_Yalovets](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/vadim_yalovets/32/43_2.png) [@Vadim\_Yalovets](https://forums.percona.com/u/Vadim_Yalovets)\
**Post date:** [October 10, 2024, 9:23am UTC](https://forums.percona.com/t/eof-rpc-error-when-use-https-in-external-service/34272/2 "2024-10-10T09:23:33Z")

</div>

Hi Edi,

Could you make sure that it was select HTTPS Schema?  
 ![Screenshot 2024-10-10 at 12.20.01](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/3X/5/1/51b8faf582e89e831588ecd4f88fb8c956d242a1.png)

---

<div class="post-metadata">

**Author:** ![edicarlos](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/edicarlos/32/18442_2.png) [@edicarlos](https://forums.percona.com/u/edicarlos)\
**Post date:** [October 10, 2024, 3:53pm UTC](https://forums.percona.com/t/eof-rpc-error-when-use-https-in-external-service/34272/3 "2024-10-10T15:53:33Z")

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Hi Vadim

First of all, thank you very much for your interaction.

Yes, I am sure I am using HTTPS, but the log output shows that I am not using it.

It’s as if something internal is always redirecting https to http.

Tks

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<div class="post-metadata">

**Author:** ![Vadim\_Yalovets](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/vadim_yalovets/32/43_2.png) [@Vadim\_Yalovets](https://forums.percona.com/u/Vadim_Yalovets)\
**Post date:** [October 11, 2024, 9:37am UTC](https://forums.percona.com/t/eof-rpc-error-when-use-https-in-external-service/34272/4 "2024-10-11T09:37:36Z")

</div>

> [@edicarlos](#):
>
> Yes, I am sure I am using HTTPS, but the log output shows that I am not using it.

In such could you create a ticket in “Percona Monitoring and Management” project?  
[https://jira.percona.com/](https://jira.percona.com/)

---

<div class="post-metadata">

**Author:** ![edicarlos](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/edicarlos/32/18442_2.png) [@edicarlos](https://forums.percona.com/u/edicarlos)\
**Post date:** [October 21, 2024, 1:55pm UTC](https://forums.percona.com/t/eof-rpc-error-when-use-https-in-external-service/34272/5 "2024-10-21T13:55:11Z")

</div>

Hi Vadim!

I accessed the URL [https://jira.percona.com/](https://jira.percona.com/) and when I tried to create a ticket, the following message appeared: “You are not logged in, and do not have the necessary permissions to create an item in this project as a guest.”

Do I need to create a registration to create the ticket?

Best regards,

---

<div class="post-metadata">

**Author:** ![Vadim\_Yalovets](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/vadim_yalovets/32/43_2.png) [@Vadim\_Yalovets](https://forums.percona.com/u/Vadim_Yalovets)\
**Post date:** [October 21, 2024, 3:34pm UTC](https://forums.percona.com/t/eof-rpc-error-when-use-https-in-external-service/34272/6 "2024-10-21T15:34:22Z")

</div>

Hi Edi,

> [@edicarlos](#):
>
> Do I need to create a registration to create the ticket?

Yes, please.