# Customersuccess@percona.com just bounces

**URL:** <https://forums.percona.com/t/customersuccess-percona-com-just-bounces/39557>\
**Category:** Site Feedback\
**Created:** [October 15, 2025, 12:59pm UTC](https://forums.percona.com/t/customersuccess-percona-com-just-bounces/39557 "2025-10-15T12:59:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Matthew\_Lenz\_L1T](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/matthew_lenz_l1t/32/19302_2.png) [@Matthew\_Lenz\_L1T](https://forums.percona.com/u/Matthew_Lenz_L1T)\
**Post date:** [October 15, 2025, 12:59pm UTC](https://forums.percona.com/t/customersuccess-percona-com-just-bounces/39557/1 "2025-10-15T12:59:08Z")

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1. These vulnerability emails the CTO is sending out have no unsubscribe link
2. The reply-to email (used on these emails) just bounces when you send to it

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**Author:** ![Keith\_Liddle](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/keith_liddle/32/22377_2.png) [@Keith\_Liddle](https://forums.percona.com/u/Keith_Liddle)\
**Post date:** [October 15, 2025, 2:02pm UTC](https://forums.percona.com/t/customersuccess-percona-com-just-bounces/39557/2 "2025-10-15T14:02:46Z")

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Matthew,

Pleased to meet you, I work in the Customer Success Team at Percona.

I have shared your feedback with our marketing team, who will update the ‘reply to’ and also address the 'unsubscribe’ link. We appreciate your message.

Cheers,

Keith

[keith.liddle@percona.com](mailto:keith.liddle@percona.com)