# Cannot add some Google account linked users to Percona Cloud organization

**URL:** <https://forums.percona.com/t/cannot-add-some-google-account-linked-users-to-percona-cloud-organization/4266>\
**Category:** Percona Cloud Tools\
**Created:** [June 15, 2015, 12:11pm UTC](https://forums.percona.com/t/cannot-add-some-google-account-linked-users-to-percona-cloud-organization/4266 "2015-06-15T12:11:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mhornbeek](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@mhornbeek](https://forums.percona.com/u/mhornbeek)\
**Post date:** [June 15, 2015, 12:11pm UTC](https://forums.percona.com/t/cannot-add-some-google-account-linked-users-to-percona-cloud-organization/4266/1 "2015-06-15T12:11:43Z")

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Error: “A user does not exist for (email)”

I have a user that signed up with their google account that I was able to add, but 2 other users whom signed up with their google account that I can’t seem to add. Any suggestions?

Thanks

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**Author:** ![mhornbeek](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@mhornbeek](https://forums.percona.com/u/mhornbeek)\
**Post date:** [June 22, 2015, 4:07pm UTC](https://forums.percona.com/t/cannot-add-some-google-account-linked-users-to-percona-cloud-organization/4266/2 "2015-06-22T16:07:19Z")

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Figured it out: users were getting a little confused when signing up for an account using their google creds. When you attempt to sign up for a google account you are prompted to fill in a form with your first and last name and click “sign up”. I think because below the “sign up” button is a “sign in with google” button they were filling in their first and last name and clicking that, which doesn’t complete the sign up process.