# Access Denied issue

**URL:** https://forums.percona.com/t/access-denied-issue/10658
**Category:** PMM 2.x
**Created:** [June 1, 2021, 1:36pm UTC](https://forums.percona.com/t/access-denied-issue/10658 "2021-06-01T13:36:33Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![velumal](https://avatars.discourse-cdn.com/v4/letter/v/c67d28/32.png) [@velumal](https://forums.percona.com/u/velumal)
#### Post date: [June 1, 2021, 1:36pm UTC](https://forums.percona.com/t/access-denied-issue/10658/1 "2021-06-01T13:36:33Z")

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![image](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/a/acce05a8ccad82fae8b7b090f31ec3020495f550.png)  
While trying to access the settings in PMM server i am getting the attached errors.  
I tried restarting the docker conainer where PMM server resides.  
Checked the var/lib/docker and there is sufficient space as well.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/5/54b34fb919907ca8891077cd650c2e22cc69a274.png)

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### Author: ![Vadim\_Yalovets](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/vadim_yalovets/32/43_2.png) [@Vadim\_Yalovets](https://forums.percona.com/u/Vadim_Yalovets)
#### Post date: [June 1, 2021, 1:42pm UTC](https://forums.percona.com/t/access-denied-issue/10658/2 "2021-06-01T13:42:38Z")

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Hi @velumal,

> [@velumal](#):
>
> While trying to access the settings in PMM server i am getting the attached errors.

It looks like you are using a user with “Viewer” or “Editor” role.  
The Setting page is limited to the “Admin” role.

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### Author: ![velumal](https://avatars.discourse-cdn.com/v4/letter/v/c67d28/32.png) [@velumal](https://forums.percona.com/u/velumal)
#### Post date: [June 1, 2021, 3:01pm UTC](https://forums.percona.com/t/access-denied-issue/10658/3 "2021-06-01T15:01:21Z")

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You were right. My id was restricted to viewer. I tried changing the role to Admin but it didn’t work.  
I tried creating a new org named Test Org with my id role as admin.  
After creating the new org, i logged in using the admin credentials i cannot see the default dashboards and PMM clients which were getting monitored earlier.

This is what i am seeing now.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/f/f02d245a79feb8020a8b1f9697d3d72059616023.png)

I don’t see any of my MongoDB, Postgres & MySQL server dashboards which were present earlier. Dashboard section is empty now.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/f/fb7aeb7f39f3575bf707e924bee08a0eb5c00b74.png)

How do i resolve this issue… is there a way to revert the changes ?

Appreciate your help.

Regards,  
Vinoth

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<div class="post-metadata">

### Author: ![velumal](https://avatars.discourse-cdn.com/v4/letter/v/c67d28/32.png) [@velumal](https://forums.percona.com/u/velumal)
#### Post date: [June 1, 2021, 3:05pm UTC](https://forums.percona.com/t/access-denied-issue/10658/4 "2021-06-01T15:05:07Z")

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I can see the PMM clients inventory list though.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/7/725292af835df68e061b1e7443a0eb84fd6c3aa8.png)

But not the dashboards for them. ☹

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### Author: ![Vadim\_Yalovets](https://sea1.discourse-cdn.com/flex019/user_avatar/forums.percona.com/vadim_yalovets/32/43_2.png) [@Vadim\_Yalovets](https://forums.percona.com/u/Vadim_Yalovets)
#### Post date: [June 1, 2021, 4:00pm UTC](https://forums.percona.com/t/access-denied-issue/10658/5 "2021-06-01T16:00:27Z")

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> [@velumal](#):
>
> But not the dashboards for them. ☹

You should switch to “Main Org.” organization.  
 ![Screenshot_20210601_185839](https://us1.discourse-cdn.com/flex019/uploads/percona1/original/2X/c/ced6afd9f71e4e26fa1ef4cbc02c64e9aaabecb4.png)

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### Author: ![velumal](https://avatars.discourse-cdn.com/v4/letter/v/c67d28/32.png) [@velumal](https://forums.percona.com/u/velumal)
#### Post date: [June 4, 2021, 4:55pm UTC](https://forums.percona.com/t/access-denied-issue/10658/6 "2021-06-04T16:55:32Z")

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Apologies for my delayed response… I did this and was able to see the original dashboards.  
As i am learning through the tool i am finding it more & more interesting.  
Appreciate your help on this 🙂