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"access denied" failure

pblazekpblazek EntrantCurrent User Role Supporter
I have just removed 1.0.3 and installed 1.0.4 on a server. I get:

Warning 2014-07-10 13:16:09 Failed to connect to MySQL after 1 tries (Error 1045: Access denied for user 'percona-agent'@'localhost' (using password: YES))

every couple of minutes in the log. Here is a snippet from the install:

Create MySQL user for agent? ('N' to use existing user) (Y):
Specify a root/super MySQL user to create a user for the agent
MySQL username: root
MySQL password:
MySQL host[: port] or socket file (localhost):
Testing MySQL connection root:[email protected](
MySQL connection OK
Creating new MySQL user for agent...
Agent MySQL user: percona-agent:[email protected](

As you can see, I specified as the host. The installer created a user [EMAIL="percona-agent@"][email protected][/EMAIL], which I modified to [EMAIL="percona-agent@localhost"][email protected][/EMAIL] due to the error message I was receiving. I have verified the password hash. I have also added a duplicate user [EMAIL="percona-agent@"][email protected][/EMAIL] with the same password hash and privileges (SUPER, PROCESS). What have I missed?


  • kamil-dziedzickamil-dziedzic Entrant Inactive User Role Beginner
    Hi pblazek,

    Could you request support from our web interface on After you login, please use a "Support" button which is at the bottom of the page and include all above details in the message.
  • pblazekpblazek Entrant Current User Role Supporter
    Done - thanks.
  • RuskicowboyRuskicowboy Entrant Current User Role Beginner
    I'm getting the same thing. Will request support.
  • aleoycdvaleoycdv Entrant Current User Role Beginner
    Maybe is because the root permissions have been lost... you would have to check it,
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