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Issue with image rendering

HI,

I am getting the attached error while using image rendering plugin. Can you please help us what went wrong


Thanks

Srinivas

Best Answer

  • adivinhoadivinho Percona Percona Staff Role
    edited November 4 Accepted Answer

    It's a bug. Ticket has been created.

    https://jira.percona.com/browse/PMM-6865

    This bug come in last percona-grafana packages so you may downgrade the package

    yum -y remove percona-grafana
    yum -y install percona-grafana-7.1.3-1.el7 
    supervisorctl restart grafana
    


Answers

  • adivinhoadivinho Percona Percona Staff Role

    Hi Srinivas,

    Do you use the latest PMM1 version?

    https://jira.percona.com/browse/PMM-2837

  • SrinivasSrinivas Current User Role Contributor
    edited October 30

    HI adivinho,

    Thanks for the reply.

    I am using the PMM version  2.11.1 (October 18, 2020)

    Do I need to update my PMM version ? Please suggest

    I am rendering the graph ,but with the error on it.Is there any ay to suppress the error

    Attached the image


    Thanks

    Srinivas

  • steve.hoffmansteve.hoffman Percona Percona Staff Role

    I don't suppose you can scroll in that error to see the root cause? you can also PM either @adivinho or I the server logs (https://<pmm-url>:<port>/logs.zip) and we can potentially see what's the root of that error (or you can examine yourself, I'd guess the grafana.log)

  • SrinivasSrinivas Current User Role Contributor

    HI @steve.hoffman ,

    Thank you for your reply.

    I got the below error in my grafana error log while using the image rendering

    error" logger=plugins.backend pluginId=grafana-image-renderer msg="Failed to load resource: the server responded with a status of 404 (Not Found)" url=http://localhost:3000/v1/Settings/Get

    t=2020-10-30T20:33:47+0000 lvl=eror msg="Browser uncaught exception" logger=plugins.backend pluginId=grafana-image-renderer error="Error: Object"

    t=2020-10-30T20:33:47+0000 lvl=eror msg="Browser uncaught exception" logger=plugins.backend pluginId=grafana-image-renderer error="Error: Object"

    t=2020-10-30T20:33:48+0000 lvl=info msg="Sending alert notification to" 

    HI @adivinho ,

    can you please let us know what went wrong


    Thanks

    Srinivas

  • adivinhoadivinho Percona Percona Staff Role

    I have reproduced the issue and will provide you with additional details after an investigation. 🔮

  • SrinivasSrinivas Current User Role Contributor

    Thank you  @adivinho.Looking for a fix .


    Thanks

    Srinivas

  • SrinivasSrinivas Current User Role Contributor

    Thank you @adivinho .

    The solution you provided worked.

    Appreciate your help and response


    Thanks

    Srinivas

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