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Server not recognised as percona server

steve.irvinesteve.irvine EntrantInactive User Role Beginner
Hello,

We have just installed percona cloud tools, we're using percona server but cloud tools complains that:



We're using percona server installed from the percona repository on ubuntu 12.04, I'm not sure what I'm missing that would help PCT recognise that we dfinitely are using percona server.

Cheers,

Steve

Comments

  • jriverajrivera Percona Support Engineer Percona Staff Role
    Which version of Percona Server are you using? Can you show us:

    mysql> select @@version,@@version_comment;

    Then paste result here. If possible send me the email address you've used to register on Percona Cloud Tools, send it via private message so we could check the details of your account.

    Thanks!
  • steve.irvinesteve.irvine Entrant Inactive User Role Beginner
    Hello!

    Our version is:

    5.6.17-65.0-587.precise-log | (Ubuntu)

    Cheers,

    Steve
  • steve.irvinesteve.irvine Entrant Inactive User Role Beginner
    Unfortunately I don't seem to have permissions to send private messages.
  • mirfanmirfan Database Administrator Inactive User Role Beginner
    Hi Steve,

    I checked your account. It seems that agent is not installed or not running.
    "No agents are installed. Install Percona Agent to get started. "

    Did you uninstalled the percona-agent ?
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