# Percona Cloud Tools **URL:** https://forums.percona.com/c/polyglot-projects/percona-cloud-tools/16.md [Latest](https://forums.percona.com/latest.md) · [Categories](https://forums.percona.com/categories.md) · [Tags](https://forums.percona.com/tags.md) --- ## [About the Percona Cloud Tools category](https://forums.percona.com/t/about-the-percona-cloud-tools-category/21)
**Author:** [@system](https://forums.percona.com/u/system)\ **Replies:** 0
Percona Cloud Tools: The next generation of tools for MySQL --- ## [Percona Cloud Tools - Google Broken login](https://forums.percona.com/t/percona-cloud-tools-google-broken-login/4972)
**Author:** [@Ostico](https://forums.percona.com/u/Ostico)\ **Replies:** 5\ **Last updated:** [August 23, 2016, 1:14pm UTC](https://forums.percona.com/t/percona-cloud-tools-google-broken-login/4972 "2016-08-23T13:14:52Z")
Signin with google does not works anymore. How can i access to the platform? --- ## [Different execution plan and time for two nodes in same Percona Server](https://forums.percona.com/t/different-execution-plan-and-time-for-two-nodes-in-same-percona-server/4818)
**Author:** [@sal00m](https://forums.percona.com/u/sal00m)\ **Replies:** 0\ **Last updated:** [March 31, 2016, 2:51am UTC](https://forums.percona.com/t/different-execution-plan-and-time-for-two-nodes-in-same-percona-server/4818 "2016-03-31T02:51:15Z")
I have a problem with this query: SELECT uca.user\_activity\_id, uca.user\_call\_id, uca.call\_activity\_id, uca.user\_activity\_token, uc.call\_group\_id, uc.user\_id FROM users\_calls\_activities uca INNER JOIN users\_calls\_activi… --- ## [Can't access cloud.percona.com](https://forums.percona.com/t/cant-access-cloud-percona-com/4690)
**Author:** [@samkenpah](https://forums.percona.com/u/samkenpah)\ **Replies:** 1\ **Last updated:** [January 28, 2016, 11:45am UTC](https://forums.percona.com/t/cant-access-cloud-percona-com/4690 "2016-01-28T11:45:17Z")
I have tried many time to access cloud.percona.com, but the I still cannot enter the website. Is there any other ways to access the website? Any of you have the same problem with me? --- ## [Can't add Google account linked users](https://forums.percona.com/t/cant-add-google-account-linked-users/4688)
**Author:** [@kennytlog](https://forums.percona.com/u/kennytlog)\ **Replies:** 0\ **Last updated:** [January 27, 2016, 8:10pm UTC](https://forums.percona.com/t/cant-add-google-account-linked-users/4688 "2016-01-27T20:10:44Z")
I have some user signed up with their google account, I wanted to add them to Persona Cloud Organization.But, I can’t add the users and the computer shows Error: “A user does not exist for (email)” Any other ways to add … --- ## [Performance tab and Queries tab empty](https://forums.percona.com/t/performance-tab-and-queries-tab-empty/4216)
**Author:** [@Stefan](https://forums.percona.com/u/Stefan)\ **Replies:** 5\ **Last updated:** [November 2, 2015, 1:36pm UTC](https://forums.percona.com/t/performance-tab-and-queries-tab-empty/4216 "2015-11-02T13:36:02Z")
Hi, Performance tab and Queries tab are empty, Metrics tab is ok. I guess I have to set an MySQL instance. Since we have a tight firewall rules. Could please provide what IPs are being used for the PCT service. 10x --- ## [No more server metrics since Aug 8 @ 8 pm EDT](https://forums.percona.com/t/no-more-server-metrics-since-aug-8-8-pm-edt/4337)
**Author:** [@mb1](https://forums.percona.com/u/mb1)\ **Replies:** 1\ **Last updated:** [August 11, 2015, 11:33am UTC](https://forums.percona.com/t/no-more-server-metrics-since-aug-8-8-pm-edt/4337 "2015-08-11T11:33:10Z")
My Cloud Tools UI no longer updates with server statistics (Metrics tab). The queries statistics are updating correctly. I’ve restarted the agent (percona-agent-1.0.13) but that did not help. Agent looks to be connected … --- ## [Cannot add some Google account linked users to Percona Cloud organization](https://forums.percona.com/t/cannot-add-some-google-account-linked-users-to-percona-cloud-organization/4266)
**Author:** [@mhornbeek](https://forums.percona.com/u/mhornbeek)\ **Replies:** 1\ **Last updated:** [June 22, 2015, 4:07pm UTC](https://forums.percona.com/t/cannot-add-some-google-account-linked-users-to-percona-cloud-organization/4266 "2015-06-22T16:07:19Z")
Error: “A user does not exist for (email)” I have a user that signed up with their google account that I was able to add, but 2 other users whom signed up with their google account that I can’t seem to add. Any suggesti… --- ## [Query Analytics USE is highest entry](https://forums.percona.com/t/query-analytics-use-is-highest-entry/4242)
**Author:** [@turagittech](https://forums.percona.com/u/turagittech)\ **Replies:** 0\ **Last updated:** [May 28, 2015, 2:40am UTC](https://forums.percona.com/t/query-analytics-use-is-highest-entry/4242 "2015-05-28T02:40:19Z")
I need to find the source of USE as in USE databasename which is showing up as the top entry in Query profile. It contains much of the metrics values but doesn’t appear to contain any code to tune. Based on the fact I c… --- ## [Which paramteres show overall optimization.](https://forums.percona.com/t/which-paramteres-show-overall-optimization/4220)
**Author:** [@Stefan](https://forums.percona.com/u/Stefan)\ **Replies:** 0\ **Last updated:** [May 13, 2015, 3:23am UTC](https://forums.percona.com/t/which-paramteres-show-overall-optimization/4220 "2015-05-13T03:23:18Z")
Hi, I am using PCT to track DB overall optimization progress. While it may be obvious, I would like to ask which parameters of PCT dashes are signs of overall improvement. FYI. I plan to convert some tables from myisa… --- ## [Feature request](https://forums.percona.com/t/feature-request/3417)
**Author:** [@jeffstoner](https://forums.percona.com/u/jeffstoner)\ **Replies:** 1\ **Last updated:** [May 9, 2015, 7:31am UTC](https://forums.percona.com/t/feature-request/3417 "2015-05-09T07:31:52Z")
Have the portal send an email if no updates have been received from an agent in X minutes/hours. Further enhancement: Create a configuration option that would allow an user of PCT to “administratively disable” an agent.… --- ## [Data is sent on which outgoing ports](https://forums.percona.com/t/data-is-sent-on-which-outgoing-ports/3271)
**Author:** [@N0lan1nt3raktive](https://forums.percona.com/u/N0lan1nt3raktive)\ **Replies:** 2\ **Last updated:** [May 4, 2015, 2:51pm UTC](https://forums.percona.com/t/data-is-sent-on-which-outgoing-ports/3271 "2015-05-04T14:51:04Z")
We need to allow pt-agent to send data through a firewall. Which type and outgoing port number(s) are used by the agent? --- ## [Error 1193: Unknown system variable 'port' on testing agent's MySQL connection](https://forums.percona.com/t/error-1193-unknown-system-variable-port-on-testing-agents-mysql-connection/4008)
**Author:** [@hgoles](https://forums.percona.com/u/hgoles)\ **Replies:** 4\ **Last updated:** [April 30, 2015, 8:04am UTC](https://forums.percona.com/t/error-1193-unknown-system-variable-port-on-testing-agents-mysql-connection/4008 "2015-04-30T08:04:18Z")
I got this error every time I want to add MySQL server to my dashboard, Error 1193: Unknown system variable ‘port’ I’ve found nothing useful to fix it in this forum or other websites, So any help regarding troubleshoo… --- ## [Understanding Percona Cloud tools metrics and Query Analysis Output](https://forums.percona.com/t/understanding-percona-cloud-tools-metrics-and-query-analysis-output/4182)
**Author:** [@yudhvir12](https://forums.percona.com/u/yudhvir12)\ **Replies:** 1\ **Last updated:** [April 30, 2015, 7:12am UTC](https://forums.percona.com/t/understanding-percona-cloud-tools-metrics-and-query-analysis-output/4182 "2015-04-30T07:12:42Z")
Hi All, I recently started using Percona monitoring tool and I felt some difficult in understanding the metrics and Query Analysis Output like MySQL Throughput MySQL SelectTypes MySQL Command Also, I need some help i… --- ## [System Info BUG 100% CPU](https://forums.percona.com/t/system-info-bug-100-cpu/3757)
**Author:** [@awebcluster](https://forums.percona.com/u/awebcluster)\ **Replies:** 1\ **Last updated:** [April 9, 2015, 8:35am UTC](https://forums.percona.com/t/system-info-bug-100-cpu/3757 "2015-04-09T08:35:35Z")
I have a Cloudlinux server with Percona server 5.6 installed , i have just added the Agent and also the toolkit … for some reason when i go to percona cloud under my account ( Configure → Server → System info ) a page op… --- ## [Server not recognised as percona server](https://forums.percona.com/t/server-not-recognised-as-percona-server/3979)
**Author:** [@steve.irvine](https://forums.percona.com/u/steve.irvine)\ **Replies:** 4\ **Last updated:** [April 9, 2015, 2:01am UTC](https://forums.percona.com/t/server-not-recognised-as-percona-server/3979 "2015-04-09T02:01:45Z")
Hello, We have just installed percona cloud tools, we’re using percona server but cloud tools complains that: We’re using percona server installed from the percona repository on ubuntu 12.04, I’m not sure what I’m miss… --- ## [Agent puts thousands of files in data folder](https://forums.percona.com/t/agent-puts-thousands-of-files-in-data-folder/3764)
**Author:** [@Emanuelis](https://forums.percona.com/u/Emanuelis)\ **Replies:** 1\ **Last updated:** [April 3, 2015, 8:25am UTC](https://forums.percona.com/t/agent-puts-thousands-of-files-in-data-folder/3764 "2015-04-03T08:25:20Z")
percona-agent 1.0.7 puts thousands of files named mm\_, qan\_ and sysconfig\_\* in /usr/local/percona/percona-agent/data and fills up the disk. Agent restart helps. percona-agent.log has nothing interesting. How can we so… --- ## [Percona Agent Proxy Support](https://forums.percona.com/t/percona-agent-proxy-support/3933)
**Author:** [@tad](https://forums.percona.com/u/tad)\ **Replies:** 3\ **Last updated:** [April 3, 2015, 7:59am UTC](https://forums.percona.com/t/percona-agent-proxy-support/3933 "2015-04-03T07:59:31Z")
I receive this error while installing the Percona Agent: Error: API connection timeout (10s): Get \[url\]https://v2-cloud-api.percona.com/ping:\[/url\] dial tcp 162.220.4.204:443: i/o timeout We can’t get out on 443 withou… --- ## [Proxy support for percona-agent](https://forums.percona.com/t/proxy-support-for-percona-agent/3666)
**Author:** [@melo](https://forums.percona.com/u/melo)\ **Replies:** 1\ **Last updated:** [April 3, 2015, 7:57am UTC](https://forums.percona.com/t/proxy-support-for-percona-agent/3666 "2015-04-03T07:57:08Z")
Hi, percona-agent doesn’t seem to respect the configured http\_proxy/https\_proxy environment variables. Do you know if this is a planned feature? Thanks, --- ## [No resuts in the monitor or query analytics, percona cloud tools not finding slow log](https://forums.percona.com/t/no-resuts-in-the-monitor-or-query-analytics-percona-cloud-tools-not-finding-slow-log/3469)
**Author:** [@James\_Kreuziger](https://forums.percona.com/u/James_Kreuziger)\ **Replies:** 1\ **Last updated:** [April 2, 2015, 3:13pm UTC](https://forums.percona.com/t/no-resuts-in-the-monitor-or-query-analytics-percona-cloud-tools-not-finding-slow-log/3469 "2015-04-02T15:13:15Z")
I’ve installed percona-agent per the instructions, yet nothing is showing up in the query analytics or monitor. I do see the following in the Percona Cloud Tools logs: Warning 2014-05-12 17:40:00 qan-interval stat -slow… --- ## [Any way to go past 5 servers right now?](https://forums.percona.com/t/any-way-to-go-past-5-servers-right-now/3514)
**Author:** [@sdbruder](https://forums.percona.com/u/sdbruder)\ **Replies:** 1\ **Last updated:** [April 2, 2015, 1:40am UTC](https://forums.percona.com/t/any-way-to-go-past-5-servers-right-now/3514 "2015-04-02T01:40:18Z")
Any way to go past 5 servers right now? I can drop one or two to bring another one, but event that is bugged, I can’t remove some servers, they appear back. --- ## [Percona Agent not connecting to server with old password authentication](https://forums.percona.com/t/percona-agent-not-connecting-to-server-with-old-password-authentication/3615)
**Author:** [@paulh](https://forums.percona.com/u/paulh)\ **Replies:** 2\ **Last updated:** [April 2, 2015, 1:35am UTC](https://forums.percona.com/t/percona-agent-not-connecting-to-server-with-old-password-authentication/3615 "2015-04-02T01:35:27Z")
When trying to install percona-agent-1.0.4-x86\_64 I’m receiving the error Testing MySQL connection monitor\_user:…@unix(/var/run/mysqld/mysqld.sock)… Error connecting to MySQL monitor\_user:…@unix(/var/run/mysqld/mysqld.… --- ## [Running agent on Galera cluster](https://forums.percona.com/t/running-agent-on-galera-cluster/3600)
**Author:** [@markwillis82](https://forums.percona.com/u/markwillis82)\ **Replies:** 3\ **Last updated:** [March 23, 2015, 10:52am UTC](https://forums.percona.com/t/running-agent-on-galera-cluster/3600 "2015-03-23T10:52:45Z")
Would there be a correct process to get this set-up monitoring a whole cluster? I am migrating from a single DB server to a 3 node XtraDB cluster and would like to keep cloud tools running. Do I need to set the agent up… --- ## [Install Cloud Tools locally](https://forums.percona.com/t/install-cloud-tools-locally/3891)
**Author:** [@HubertusKrogmann](https://forums.percona.com/u/HubertusKrogmann)\ **Replies:** 3\ **Last updated:** [March 20, 2015, 8:21am UTC](https://forums.percona.com/t/install-cloud-tools-locally/3891 "2015-03-20T08:21:53Z")
Hello I didn’t follow the cloud tools the last month, so I’m not up to date. Is there a installable version of the cloud tools already? (not the agent, I would like to install all of it locally on machines in our DCs) … --- ## [mysql.sock: broken pipe](https://forums.percona.com/t/mysql-sock-broken-pipe/4102)
**Author:** [@sdbruder](https://forums.percona.com/u/sdbruder)\ **Replies:** 1\ **Last updated:** [March 14, 2015, 1:33am UTC](https://forums.percona.com/t/mysql-sock-broken-pipe/4102 "2015-03-14T01:33:45Z")
My percona-agent.log is full of it: \[MySQL\] 2015/03/12 20:42:13 packets.go:118: write unix /var/lib/mysql/mysql.sock: broken pipe --- ## [Display min max values on dashboard](https://forums.percona.com/t/display-min-max-values-on-dashboard/3726)
**Author:** [@rossiwa](https://forums.percona.com/u/rossiwa)\ **Replies:** 1\ **Last updated:** [March 4, 2015, 2:48am UTC](https://forums.percona.com/t/display-min-max-values-on-dashboard/3726 "2015-03-04T02:48:54Z")
The Dashboard charts are only displaying ave values. How do I also get the min max values to display? --- ## [How can I rename an Organization under my account?](https://forums.percona.com/t/how-can-i-rename-an-organization-under-my-account/3895)
**Author:** [@Ruskicowboy](https://forums.percona.com/u/Ruskicowboy)\ **Replies:** 1\ **Last updated:** [March 3, 2015, 6:07am UTC](https://forums.percona.com/t/how-can-i-rename-an-organization-under-my-account/3895 "2015-03-03T06:07:44Z")
I created it when I was just looking around. I would like to rename the organization to better show which DBs are in it. --- ## [No metrics after master slave switch](https://forums.percona.com/t/no-metrics-after-master-slave-switch/4029)
**Author:** [@itarchmerc](https://forums.percona.com/u/itarchmerc)\ **Replies:** 0\ **Last updated:** [January 30, 2015, 8:29am UTC](https://forums.percona.com/t/no-metrics-after-master-slave-switch/4029 "2015-01-30T08:29:25Z")
I had percona-agent running and reporting on a set of master and slave DBs. Everything was working fine, until I promoted the slaves to masters and then rejoined the old masters as a slaves. Once the switch was finished,… --- ## [Error 1193: Unknown system variable 'port' on testing agent's MySQL connection](https://forums.percona.com/t/error-1193-unknown-system-variable-port-on-testing-agents-mysql-connection/4009)
**Author:** [@hgoles](https://forums.percona.com/u/hgoles)\ **Replies:** 0\ **Last updated:** [January 24, 2015, 7:35am UTC](https://forums.percona.com/t/error-1193-unknown-system-variable-port-on-testing-agents-mysql-connection/4009 "2015-01-24T07:35:52Z")
I got this error every time I want to add MySQL server to my dashboard, Error 1193: Unknown system variable ‘port’ I’ve found nothing useful to fix it in this forum or other websites, So any help regarding troubleshoo… --- ## [ERROR 500 when trying to access cloud.percona.com](https://forums.percona.com/t/error-500-when-trying-to-access-cloud-percona-com/3810)
**Author:** [@pblazek](https://forums.percona.com/u/pblazek)\ **Replies:** 3\ **Last updated:** [November 6, 2014, 11:07am UTC](https://forums.percona.com/t/error-500-when-trying-to-access-cloud-percona-com/3810 "2014-11-06T11:07:30Z")
Is it just me? [Next page](https://forums.percona.com/c/polyglot-projects/percona-cloud-tools/16.md?page=1)