# Forum User Help **URL:** https://forums.percona.com/c/forum-user-help/38.md [Latest](https://forums.percona.com/latest.md) · [Categories](https://forums.percona.com/categories.md) · [Tags](https://forums.percona.com/tags.md) --- ## [About the Forum User Help category](https://forums.percona.com/t/about-the-forum-user-help-category/43)
**Author:** [@system](https://forums.percona.com/u/system)\ **Replies:** 0
Brief help articles for users. --- ## [Welcome to Percona's Community Forum!](https://forums.percona.com/t/welcome-to-perconas-community-forum/7)
**Author:** [@system](https://forums.percona.com/u/system)\ **Replies:** 0\ **Last updated:** [January 4, 2021, 6:00am UTC](https://forums.percona.com/t/welcome-to-perconas-community-forum/7 "2021-01-04T06:00:00Z")
Engage here with technical experts on Percona’s database software. See our FAQ and our Guide For New Users to get started. If you’d like to chat to other people from the database community.For help or suggestions email c… --- ## [Guide For New Users](https://forums.percona.com/t/guide-for-new-users/8562)
**Author:** [@Tom\_Basil](https://forums.percona.com/u/Tom_Basil)\ **Replies:** 0\ **Last updated:** [January 4, 2021, 7:00am UTC](https://forums.percona.com/t/guide-for-new-users/8562 "2021-01-04T07:00:00Z")
Welcome! As a new user of Discourse, we hope you will find this site intuitive and clearly structured, but here is some guidance to get you started: Basic Terms Used by Discourse (Nomenclature) Here are some very basic… --- ## [Forum Mission & Style](https://forums.percona.com/t/forum-mission-style/7755)
**Author:** [@Tom\_Basil](https://forums.percona.com/u/Tom_Basil)\ **Replies:** 0\ **Last updated:** [January 4, 2021, 8:00am UTC](https://forums.percona.com/t/forum-mission-style/7755 "2021-01-04T08:00:00Z")
Reproduced from FAQ - Percona Community Forum Show Goodwill Do a reasonable amount of your own research and investigation before asking for help. The Forum is meant to assist Percona software users in a spirit of self-he… --- ## [Info To Share When Asking For Help](https://forums.percona.com/t/info-to-share-when-asking-for-help/7682)
**Author:** [@Tom\_Basil](https://forums.percona.com/u/Tom_Basil)\ **Replies:** 0\ **Last updated:** [January 4, 2021, 9:00am UTC](https://forums.percona.com/t/info-to-share-when-asking-for-help/7682 "2021-01-04T09:00:00Z")
When asking for help or advice, provide as much context as possible such as: Overview - A summary of the problem & what help you’re seeking. Software Used - Product Names, Versions, OS. Environment - Production… --- ## [Forum Terms of Service](https://forums.percona.com/t/forum-terms-of-service/4)
**Author:** [@system](https://forums.percona.com/u/system)\ **Replies:** 0\ **Last updated:** [January 4, 2021, 10:00am UTC](https://forums.percona.com/t/forum-terms-of-service/4 "2021-01-04T10:00:00Z")
Terms of Use Content Standards Your Account and Activity Abusive Activity Investigations and Legal Proceedings Use of Personal Information Disclaimers Contact Terms of Use These terms govern use of the Percona Fo… --- ## [Forum Login Help](https://forums.percona.com/t/forum-login-help/7747)
**Author:** [@Tom\_Basil](https://forums.percona.com/u/Tom_Basil)\ **Replies:** 0\ **Last updated:** [January 4, 2021, 11:00am UTC](https://forums.percona.com/t/forum-login-help/7747 "2021-01-04T11:00:00Z")
For login assistance or any other problems in using this Forum, please email the Percona Community Team at percona-forums@percona.com. We endeavor to respond to all inquiries within one business day. --- ## [About Trust Levels](https://forums.percona.com/t/about-trust-levels/8606)
**Author:** [@Tom\_Basil](https://forums.percona.com/u/Tom_Basil)\ **Replies:** 0\ **Last updated:** [January 4, 2021, 12:00pm UTC](https://forums.percona.com/t/about-trust-levels/8606 "2021-01-04T12:00:00Z")
--- ## [Share Posts On Social Media](https://forums.percona.com/t/share-posts-on-social-media/8826)
**Author:** [@daniil.bazhenov](https://forums.percona.com/u/daniil.bazhenov)\ **Replies:** 0\ **Last updated:** [January 18, 2021, 10:53am UTC](https://forums.percona.com/t/share-posts-on-social-media/8826 "2021-01-18T10:53:18Z")
One click let’s you share any post or comment… You’ll earn new badges too… --- ## [Find Unanswered, Unsolved, & Solved Issues](https://forums.percona.com/t/find-unanswered-unsolved-solved-issues/9532)
**Author:** [@Tom\_Basil](https://forums.percona.com/u/Tom_Basil)\ **Replies:** 0\ **Last updated:** [March 3, 2021, 9:28pm UTC](https://forums.percona.com/t/find-unanswered-unsolved-solved-issues/9532 "2021-03-03T21:28:31Z")
Unanswered: No reply yet to question. Unsolved: Reply not yet accepted as a solution. Solved: Reply marked as a correct solution.